Your Privacy, Our Promise

At Nicos Labs, we’re more than a herbal extract provider — we’re your trusted partner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, services, and products.

Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• Company name
• Shipping and billing address
• Payment information (via secure third-party gateways)
• GST Number

b) Non-Personal Information

• Browser type and version
• IP address
• Pages visited and time spent on our website
• Device and usage data collected via cookies and analytics tools

How We Use Your Information

We may use the information we collect to:

• Fulfill orders and process payments
• Provide customer support and respond to inquiries
• Send updates, product info, and newsletters (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and protect against fraud

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings.

Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Service Providers: For payment processing, website hosting, email marketing, etc.
• Legal Authorities: When required by law or to protect our legal rights
• Partners or Affiliates: With your consent, or in the event of a business merger or acquisition

Data Security

We use industry-standard security measures (SSL encryption, secure servers, access controls) to protect your information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at privacy@nicoslabs.com

Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions, concerns, or requests related to your privacy, please contact us: